AltX Media INC. (“we,” “us,” “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (altxmedia.com), use our services, or interact with our AI Assistants. By using our services, you consent to the data practices described in this policy.
Personal Information:
We may collect the following types of personally identifiable information (“Personal Information”):
Contact Information: Name, email address, postal address, phone number.
Payment Information: Credit card details and billing address.
Demographic Information: Age, gender, interests.
Usage Data: Details about your use of our website and services.
Non-Personal Information
We may also collect non-personal information which may include:
Technical Data: Browser type, operating system, device information, IP address.
Interaction Data: Usage details about how you interact with our services.
AI Interaction Data
Our AI Assistants collect interaction data, including chat logs, user queries, and AI responses, to improve service quality and user experience. All interactions are monitored and reviewed for compliance with our policies.
We use the collected information for the following purposes:
Service Delivery: To provide and improve our marketing, web design, and AI services.
Personalization: To personalize user experience and improve our site based on user feedback and interactions.
Transaction Processing: To process payments and deliver services ordered
Communication: To send periodic emails, respond to inquiries, and provide updates related to your account or order. We will send you email and text communications on the email address and phone number shared by you.
We adopt industry-standard security measures to protect your personal information, including encryption and secure data storage practices, to prevent unauthorized access, disclosure, alteration, or destruction.
Our AI Assistants are trained based on inputs from our clients and self-learn from live interactions. We ensure strict and meticulous checks on all AI interactions. A summary of each conversation is sent to our clients to verify accuracy and ensure no false or incorrect information is provided. While we strive for accuracy, we do not take additional responsibility or liability for any misrepresentation mistakenly done by our AI. Issues arising from such misrepresentation must be negotiated directly with us.
We do not sell, trade, or rent users’ personal information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.
We may use third-party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.
As a Canadian company registered in Saskatchewan, we are governed by Federal and Provincial laws. However, we conduct business globally. Your information may be transferred to, stored, and processed in a country other than your own. By using our services, you consent to such transfers.
You have the right to:
We use cookies and similar tracking technologies to enhance user experience and analyze website usage. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some parts of the site may not function properly without cookies.
Please note that, our AIs which we will deploy on your business or brand’s live environment, are trained based on inputs we receive from our clients and it self learns additionally based on the conversation it does on a live environment. We safeguard AI conversation by strict and meticulous checks from our team and also sends a summary of each conversation to the customers, so that they can also ensure that no false or wrong misrepresentation of facts has been done. Hence we do not take any additional responsibility or liability of any misrepresentation mistakenly done by AI and in such case the issue has to be negotiated with us
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of the site after any changes constitutes your acceptance of the new Privacy Policy.
If you have any questions about this Privacy Policy, please contact us at:
AltX Media INC.
Email: [email protected]
This Privacy Policy and any disputes related to it are governed by the laws of Saskatchewan, Canada, without regard to its conflict of law principles. Any legal actions against AltX Media INC. must be brought in a court of competent jurisdiction in Saskatchewan, Canada.
Transparency and Compliance: We adhere to all data privacy laws and regulations in North America and Europe, ensuring transparency in our data collection and processing practices.
Data Encryption: All data transfers and communications are encrypted to prevent data breaches.
Liability Limitation: We take stringent measures to ensure the accuracy of information provided by our AI Assistants. However, any issues arising from misrepresentation by AI must be negotiated directly with us, and we limit our liability in such cases.
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